Plumbing · gas · water treatment · since 1993
Family-run plumbing in Waterloo Region since 1993.
We are a full-service plumbing company in Kitchener serving Kitchener, Waterloo, Cambridge, Guelph, and the surrounding area. Licensed plumbers, licensed gas technicians, and certified backflow specialists. Residential and commercial.
33Years
Family-run since 1993
4Trucks
On the road daily
4Cities
Plus surrounding areas
Brands & certifications we work with
What we do
Eight practices, all under one roof.
From a stuck shower cartridge to a multi-tier water-softener install to certified backflow testing, our work falls into eight practices - handled by licensed plumbers, gas technicians, and backflow specialists out of one Kitchener shop.
General Plumbing
Faucet repair, toilet repair, leaks, fixtures, water lines.
Learn more →02Drain Cleaning & Jetting
Drain cleaning, jetting, and water flushing for blocked lines.
Learn more →03Water Heaters
Sell, install, and repair tank and tankless water heaters.
Learn more →04Water Softeners
Three product tiers plus the smart ChemSoft. Sell, install, service.
Learn more →05Gas Lines & Appliances
Licensed gas technicians for lines, hookups, and installs.
Learn more →06Backflow Testing & Prevention
Certified backflow testing, repair, and installation.
Learn more →07Bathroom Renovations
Plumbing for full bathroom renovations and partial refits.
Learn more →08Emergency Repairs
After-hours plumbing emergencies via emergency@jcwaterworks.com.
Learn more →Flagship · water softeners
Hard-water country deserves a softener that fits the household.
Waterloo Region is hard-water territory. We sell, install, and service three Excalibur water-softener tiers - Chlor-A-Soft, Superior Series, and Value Series - plus the new ChemSoft Smart with monitoring and salt sensor. Sized to your actual water and household demand. Warranties up to 20 years.
20-year
Chlor-A-Soft
12-year
Superior
7-year
Value Series
Why J.C. Waterworks
More than thirty years of plumbing the same neighbourhoods.
Established in 1993. Family-run. Four trucks on the road serving residential and commercial customers across Waterloo Region - restaurants, supermarkets, restoration companies, doctor's offices, nursing homes, and the homeowner who just needs the kitchen faucet replaced.
01
Licensed plumbers and gas technicians
Our team includes licensed plumbers, a licensed master plumber, licensed gas technicians, and certified backflow preventors. Plumbing and gas work happen in one visit.
02
Family-run since 1993
More than thirty years of looking after the same neighbourhoods. Our customers come back, refer their friends, and write us thank-you notes. Some send poems.
03
Small enough to advise, large enough to scale
We serve homeowners with a single faucet leak and we run plumbing for restaurants, supermarkets, nursing homes, and apartment complexes. Same shop, same standards.
04
Honest about pricing and timelines
Quotes are written and itemized. Surprises only show up when something inside the wall isn't what either of us expected - and we tell you the moment it does.
Service areas
Kitchener home base.
Reach across Waterloo Region.
We work daily across Kitchener, Waterloo, Cambridge, and Guelph, plus the surrounding towns. The shop is on Guelph Street in Kitchener, with four service vehicles on the road.
Same city
Kitchener
Our base. The shop is on Guelph Street and the trucks roll across Kitchener every day.
Local details →10 minutes from the shop
Waterloo
From Uptown to Lakeshore to the rural roads on the city's edge.
Local details →20 minutes from the shop
Cambridge
Galt, Preston, and Hespeler - older brick homes and steady commercial work.
Local details →30 minutes from the shop
Guelph
Steady residential work plus commercial accounts in the West End.
Local details →In their own words
What customers say after the work is done.
Quoted directly from letters, cheques, and thank-you notes our customers have sent us over more than thirty years.
Thanks so much for your prompt, efficient and excellent service again!
You guys are great! Your service, reliability, accountability, competency and honesty are unsurpassed. It's so very pleasant doing business with you.
I want to thank you for all your hard work over the years. Your cooperation and your organized paperwork sure made my job easier.
Get in touch
Need a plumber, a softener, or a quote? Call the shop.
We answer the phone during business hours and respond to messages every weekday. Residential and commercial work, all booked through the same line.