In their own words
What customers say after the work is done.
Pulled from letters, cheques, and thank-you notes our customers have sent us over more than thirty years. Some of them rhyme.
Customer reviews
Quoted directly. Names withheld for privacy unless they were in a public letter.
Thanks so much for your prompt, efficient and excellent service again!
You guys are great! Your service, reliability, accountability, competency and honesty are unsurpassed. It's so very pleasant doing business with you.
I want to thank you for all your hard work over the years. Your cooperation and your organized paperwork sure made my job easier.
Thanks for the excellent service.
Once again service and work performed was exceptional.
From the moment the phone was answered - which, compared to many plumbing services in the area, is unique - I received great service. Dave came out as promised, on schedule, and solved my problem quickly. He was very informative, friendly, and efficient.
Words from Jerry
A regular customer who slips a poem in with his cheques.
Jerry owns an apartment complex with multiple tenants. We've been his plumber for years. The poems started arriving a long time ago and we've been keeping them ever since.
No. 01
Another job done to perfection No water leaks to my detection So keep working hard and stay on top Because I've already discarded my dirty mop
No. 02
Once again, the service was great Not a minute too early, or a second too late The water runs freely, the tenants are clean So when I go to the building, they are never too mean
No. 03
The tenant is happy, she is overjoyed No need to frown or be annoyed The water runs freely without any dirt So accept my thanks and no one was hurt
No. 04
Water flows - soft or hard Keep an eye - be on guard If a problem should arise Call J.C. Waterworks - no surprise Everything is working fine Water keeps moving through the line
No. 05
The tenant is happy, the taps work every week The water runs freely and the sink doesn't leak So once again it goes without saying You did a good job, without even praying
No. 06
Water tastes great, according to the boss You heard her reply, words not a loss Now let's hope in future, she still will agree What we do to please her, will get brownie points for me.
Posted with permission, attributed only as "Jerry." Thanks, Jerry.
Why we keep these
Repeat business is the only review that matters.
Most of our calls come from customers who have hired us before, or from neighbours those customers told. More than thirty years of that adds up. The notes above are a small sample.
Get in touch
Need a plumber, a softener, or a quote? Call the shop.
We answer the phone during business hours and respond to messages every weekday. Residential and commercial work, all booked through the same line.