Legal
Privacy Policy
This privacy policy discloses the privacy practices for J.C. Waterworks Plumbing Inc.. This notice applies solely to information collected by this web site, by phone, or by email. The plain version: we collect what you give us so we can answer your enquiry and serve you well, and we do not sell or trade it.
What we collect
When you submit our quote form, call the shop, or email us, we collect the name, phone number, email address, project address, and project description you choose to share. When you visit the website, our hosting provider records standard server logs (IP address, browser, referring page, time of request) for routine security and operations.
How we use it
We use your contact information solely to respond to your enquiry, schedule the work, deliver service, follow up on completed projects, and bill correctly. We may use it to send a service reminder if you have asked us to keep a system on a maintenance schedule.
Who has access
Only J.C. Waterworks Plumbing staff who need it to do their job. We do not sell, rent, or trade your information. We may share information with a service provider (for example, an email provider) strictly to operate the business.
Information collection, use, and sharing
We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email, the quote form, or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of your organization, other than as necessary to fulfill your request.
Security
We take precautions to protect your information. When you submit sensitive information to our website, your information is protected both online and offline. We do not store sensitive information on our website or server. We protect your information offline. Only employees who need the information to perform the job (for example, billing or customer service) are granted access to personally identifiable information.
Cookies & analytics
This website may use basic analytics cookies to help us understand how the site is used and improve it. These cookies do not identify individuals. We do not currently use marketing or advertising cookies on this website.
Your choices
You may ask us at any time to access, correct, or delete the personal information we hold about you. Email plumber@jcwaterworks.com or call 519-894-4005 and we will sort it out.
Updates
We may update this policy if our practices change. The date below shows the most recent revision.
Contact
If you feel that we are not abiding by this privacy policy, you should contact us immediately by telephone at 519-894-4005 or by email at plumber@jcwaterworks.com.
Last revised · 2026-05-06