Most popular
Chlor-A-Soft
20-year warranty
Two machines in one. Set it and forget it.
- Water softener PLUS chlorine removal
- Two machines in one cabinet
- Set it and forget it - just add salt
Service · 04
Water Softeners
Waterloo Region is hard-water territory. We sell, install, and service three Excalibur water-softener tiers plus the ChemSoft Smart unit - sized to your household demand and your actual water, not a generic upsell. All units come with manufacturer warranty.
Four softener tiers
Pick the tier that fits your water, household, and budget.
All four are Excalibur-built, manufacturer-warrantied, and installed by licensed plumbers. We test your water on-site before recommending a tier.
Superior Series
12-year warranty
Fully automatic. Removes clear iron.
- Fully automatic operation
- Removes clear iron
- Computes every drop for cleaning efficiency
Value Series
7-year warranty
Electronic demand design for maximum efficiency.
- Electronic demand design
- Maximum salt and water efficiency
- Reliable softening for everyday use
ChemSoft Smart
Manufacturer warranty
Smart-water monitoring with system notifications.
- Water usage monitoring and management
- System notifications and alerts
- Salt sensor - know when you need salt
All pricing is subject to H.S.T.
What this covers
The full scope of water softeners.
Our team owns this work end to end - assess, install, document, and service afterward.
- Chlor-A-Soft - softener PLUS chlorine removal, 80% less salt, 20-year warranty
- Superior Series - fully automatic, removes clear iron, 12-year warranty
- Value Series - electronic demand design, 7-year warranty
- ChemSoft Smart - water monitoring, salt sensor, system notifications
- Reverse-osmosis drinking water systems and whole-house filters
01
On-site water assessment
We test your hardness, iron, and where applicable sulphur and pH. Then we recommend the softener tier that fits your household - not the most expensive one.
02
Chlor-A-Soft installs
Two machines in one - water softener plus chlorine removal. 80% less salt than traditional softeners. 20-year manufacturer warranty.
03
Superior Series installs
Fully automatic operation, removes clear iron, computes every drop for cleaning efficiency. 12-year warranty.
04
Value Series installs
Solid, efficient softening at a lower initial price. Electronic demand design regenerates only when needed. 7-year warranty.
05
ChemSoft Smart installs
The newest unit we sell. Water monitoring, system notifications, and a salt sensor that lets you know exactly when you need salt.
06
Reverse osmosis & filtration
Whole-house sediment and carbon filters, under-sink RO drinking-water systems. Common pairings with a softener.
FAQ
Common questions about water softeners.
Which softener tier is right for my house?
It depends on your water hardness, your water bill, your willingness to add salt regularly, and whether you also want chlorine removal. Our team will test your water on-site and recommend a tier - Chlor-A-Soft, Superior, Value, or ChemSoft Smart - based on your actual situation.
What is the difference between Chlor-A-Soft and a regular softener?
Chlor-A-Soft is a softener PLUS a chlorine-removal system in one cabinet. It uses about 80% less salt than traditional softeners and runs on a single set-and-forget control. The 20-year warranty is the longest on the market.
Do you install reverse-osmosis drinking water systems?
Yes. Under-sink RO is a common pairing with a softener and a popular finish on bathroom and kitchen renovations.
Other services
More from the shop.
01
General Plumbing
Faucet repair, toilet repair, leaks, fixtures, water lines.
02
Drain Cleaning & Jetting
Drain cleaning, jetting, and water flushing for blocked lines.
03
Water Heaters
Sell, install, and repair tank and tankless water heaters.
05
Gas Lines & Appliances
Licensed gas technicians for lines, hookups, and installs.
06
Backflow Testing & Prevention
Certified backflow testing, repair, and installation.
07
Bathroom Renovations
Plumbing for full bathroom renovations and partial refits.
08
Emergency Repairs
After-hours plumbing emergencies via emergency@jcwaterworks.com.
Get in touch
Need a plumber, a softener, or a quote? Call the shop.
We answer the phone during business hours and respond to messages every weekday. Residential and commercial work, all booked through the same line.